Privacy Policy

Effective Date: September 18, 2025

XPEERS INC (“XPEERS INC,” “we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how XPEERS INC collects, uses, discloses, and protects information when you visit or use https://xpeers.shop/ (the “Website”), place an order, contact us, subscribe to our communications, or otherwise interact with our services.

By using our Website, you acknowledge the practices described in this Privacy Policy.

1. Information We Collect

We may collect information that you provide directly to us, information collected automatically when you use our Website, and information received from third-party service providers.

Information You Provide

Depending on how you interact with XPEERS INC, we may collect:

Full name
Billing address
Shipping address
Email address
Telephone number
Account login information
Order and purchase information
Product preferences
Customer service communications
Information submitted through contact forms
Reviews, feedback, or other content you voluntarily provide
Information necessary to process returns, refunds, or exchanges

We only request information that is reasonably necessary for the relevant business purpose.

Payment Information

When you make a purchase, payment information may be collected and processed by our payment service providers.

Depending on the payment method you select, this may include payment card information or other payment-related information.

XPEERS INC generally does not need to store your complete payment card number on its own servers. Payment information may instead be processed directly by third-party payment processors that maintain their own privacy and security practices.

2. Information Collected Automatically

When you visit our Website, certain information may be collected automatically.

This may include:

IP address
Browser type
Device type
Operating system
Language preferences
Referring website
Pages visited
Date and time of visits
Approximate geographic location derived from IP address
Website interaction information
Device and browser identifiers
Cookies and similar technologies

This information may be used to maintain Website functionality, improve performance, understand how visitors use our Website, detect security issues, and improve our services.

3. Cookies and Similar Technologies

XPEERS INC may use cookies, pixels, tags, web beacons, and similar technologies.

Cookies are small files stored on your device that help websites remember information about your visit.

We may use cookies for purposes including:

Keeping products in your shopping cart
Maintaining login sessions
Remembering preferences
Processing orders
Improving Website performance
Understanding Website traffic
Measuring marketing campaigns
Providing relevant advertising
Detecting fraudulent or unauthorized activity
Improving the overall shopping experience

Some cookies are necessary for the Website to function properly, while others may be used for analytics or advertising purposes.

You may be able to control cookies through your browser settings. Disabling certain cookies may affect Website functionality.

4. How We Use Your Information

XPEERS INC may use personal information for the following purposes:

Order Processing

We use information necessary to:

Process and fulfill orders
Process payments
Ship products
Provide order confirmations
Provide shipping updates
Process returns, refunds, and exchanges
Provide customer support

Website Operation

We may use information to:

Operate and maintain our Website
Improve Website functionality
Personalize your shopping experience
Troubleshoot technical problems
Maintain account functionality

Customer Service

We may use your contact information to respond to questions, requests, complaints, and other communications.

Marketing Communications

Where permitted by applicable law, we may use your email address to send information about products, promotions, special offers, or other communications.

You may unsubscribe from marketing emails at any time by using the unsubscribe link included in the communication or by contacting us.

Security and Fraud Prevention

We may use information to:

Detect and prevent fraudulent transactions
Protect our Website
Investigate suspicious activity
Prevent abuse
Protect customers and our business

Legal and Compliance Purposes

We may use information when reasonably necessary to:

Comply with applicable laws
Respond to lawful requests
Protect our legal rights
Enforce our policies
Resolve disputes
Prevent harm or illegal activity

5. How We Share Personal Information

XPEERS INC does not sell your personal information for money in the ordinary course of operating our online store.

We may disclose personal information to service providers and other third parties when reasonably necessary to operate our business.

These parties may include:

Payment Providers

Payment processors may process payment information to complete transactions.

Shipping and Fulfillment Providers

We may provide necessary customer information to shipping carriers, fulfillment partners, warehouses, and delivery services.

Website and Technology Providers

We may use third-party providers for:

Website hosting
Website maintenance
Cloud services
Analytics
Security
Customer support
Email services
Technical services

Marketing and Advertising Providers

Where applicable, we may use advertising, analytics, and marketing providers to measure advertising performance, understand Website usage, and provide or personalize marketing.

Professional Advisors

We may disclose information to lawyers, accountants, consultants, insurers, and other professional advisors when reasonably necessary.

Legal Requirements

We may disclose information when required or permitted by law, including in response to valid legal processes, governmental requests, court orders, or to protect the rights, property, or safety of XPEERS INC, our customers, or others.

6. Third-Party Services and Links

Our Website may use third-party services or contain links to websites operated by third parties.

These third parties may have their own privacy policies and terms of use.

XPEERS INC is not responsible for the privacy practices, security, content, or policies of third-party websites or services.

We encourage you to review the privacy policies of third parties before providing them with personal information.

7. Data Retention

XPEERS INC retains personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy.

Retention periods may depend on:

The nature of the information
The purpose for which it was collected
The length of our business relationship with you
Legal and accounting requirements
Fraud prevention and security requirements
The resolution of disputes

When personal information is no longer reasonably necessary, we may delete, anonymize, or securely dispose of it, subject to applicable legal requirements.

8. Data Security

XPEERS INC takes reasonable administrative, technical, and organizational measures designed to protect personal information from unauthorized access, disclosure, alteration, or destruction.

However, no method of transmission over the Internet or electronic storage system can be guaranteed to be completely secure.

Therefore, while we take reasonable steps to protect personal information, we cannot guarantee absolute security.

9. California Privacy Rights

If you are a California resident, you may have additional privacy rights under applicable California privacy laws, including the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA), where applicable.

Depending on the circumstances and applicable law, these rights may include:

Right to Know

You may have the right to request information about:

The categories of personal information we collect
The categories of sources from which information is collected
The purposes for collecting or using personal information
The categories of third parties with whom personal information is disclosed
The categories of personal information disclosed or sold, where applicable
Certain specific pieces of personal information we maintain about you

Right to Delete

You may have the right to request deletion of personal information we have collected from you, subject to exceptions permitted by law.

Right to Correct

You may have the right to request correction of inaccurate personal information.

Right to Opt Out of Sale or Sharing

California residents may have the right to opt out of the sale or sharing of personal information, as those terms are defined under applicable California law.

If XPEERS INC engages in activities that constitute a sale or sharing under applicable law, we will provide the legally required methods for exercising the applicable right.

Right to Limit Certain Uses of Sensitive Personal Information

Where applicable, California residents may have the right to limit certain uses and disclosures of sensitive personal information.

Right to Non-Discrimination

You have the right not to receive discriminatory treatment for exercising privacy rights granted by applicable law.

California law provides certain exceptions and limitations to these rights. For example, we may retain or use information when necessary to complete a transaction, provide a requested service, comply with legal obligations, maintain security, detect fraud, or satisfy other legally permitted purposes.

California privacy law provides consumers with rights concerning knowledge, deletion, correction, opt-out, and other uses of personal information, subject to applicable exceptions.

10. How to Exercise California Privacy Rights

To submit a privacy request, please contact us:

Email: connect@xpeers.shop

Phone: +1 907-416-3002

Please include enough information for us to understand and process your request.

We may need to verify your identity before completing certain requests in order to protect your personal information from unauthorized disclosure.

You do not need to create an account with XPEERS INC to submit a privacy request.

We will process verified requests within the time periods required by applicable law.

California guidance provides specific response periods for certain consumer requests, including requests to know and requests to delete, subject to applicable extensions and exceptions.

11. California “Do Not Sell or Share My Personal Information”

XPEERS INC does not sell personal information for monetary consideration in the ordinary operation of our Website.

If our data practices change in a way that constitutes a sale or sharing of personal information under applicable California law, we will provide the notices and opt-out mechanisms required by law.

Where applicable, California residents may also use a legally recognized Global Privacy Control (GPC) signal to communicate an opt-out preference.

12. Notice at Collection

Depending on how you interact with XPEERS INC, categories of personal information we may collect can include:

Identifiers such as name, email address, telephone number, and IP address
Commercial information such as products purchased or considered
Internet or other electronic network activity information
Geolocation information at an approximate level where technically available
Customer service or communication information
Inferences or preferences derived from interactions with our Website

We may collect this information directly from you, automatically from your device or browser, or from service providers and other sources where permitted by law.

We use this information primarily to process transactions, provide services, operate and improve our Website, communicate with customers, prevent fraud, maintain security, and comply with legal obligations.

California law requires applicable businesses to provide consumers with information about categories of personal information collected and the purposes for collection, including through appropriate notices at or before collection.

13. Children’s Privacy

Our Website is not directed toward children under the age of 13.

We do not knowingly collect personal information from children under 13.

If you believe that a child under 13 has provided personal information to us, please contact us at connect@xpeers.shop.

If we become aware that we have collected personal information from a child under 13 without appropriate authorization, we will take reasonable steps to delete the information as required by applicable law.

14. Do Not Track Signals

Some web browsers may provide “Do Not Track” or similar privacy signals.

Because there is currently no universally accepted standard for responding to all browser-based Do Not Track signals, our Website may not respond to every such signal.

Where applicable law requires recognition of legally recognized privacy preference signals, XPEERS INC will process such signals as required by applicable law.

15. International Visitors

XPEERS INC may serve customers located in different countries.

If you access our Website from outside the United States, your personal information may be processed in the United States or other jurisdictions where XPEERS INC or its service providers operate.

Privacy and data protection laws in those jurisdictions may differ from the laws in your country of residence.

By using our Website, you understand that your information may be transferred, stored, or processed in jurisdictions outside your country, subject to applicable legal requirements.

16. Your European Privacy Rights

If you are located in the European Economic Area (EEA), United Kingdom, or Switzerland, you may have additional rights under applicable data protection laws, including the GDPR or UK GDPR.

Depending on applicable law, these rights may include:

Right of access
Right to rectification
Right to erasure
Right to restriction of processing
Right to data portability
Right to object to certain processing
Right to withdraw consent where processing is based on consent
Right to lodge a complaint with a competent data protection authority

Where applicable, XPEERS INC will process requests in accordance with the requirements of the relevant privacy laws.

17. Legal Basis for Processing

Where applicable privacy laws require a legal basis for processing personal information, we may rely on one or more of the following:

Performance of a contract
Compliance with legal obligations
Legitimate business interests
Consent
Protection of rights and safety
Other lawful bases permitted by applicable law

18. Marketing Communications

You may receive promotional emails from XPEERS INC if you have subscribed to our marketing communications or where otherwise permitted by applicable law.

You may unsubscribe at any time by:

Clicking the “Unsubscribe” link in a promotional email; or
Contacting us at connect@xpeers.shop

Please note that even if you opt out of marketing communications, we may still send transactional or service-related communications, such as order confirmations, shipping updates, account notices, or responses to customer service requests.

19. Changes to This Privacy Policy

XPEERS INC may update this Privacy Policy from time to time to reflect changes in our services, technology, business practices, or applicable legal requirements.

When we make changes, we will update the “Effective Date” at the top of this Privacy Policy.

We encourage you to review this page periodically to stay informed about how we protect your information.

20. Contact Us

If you have questions about this Privacy Policy, our privacy practices, or your personal information, please contact us.

XPEERS INC

Website: https://xpeers.shop/

Address:
1700 S Amphlett Blvd Ste 205
San Mateo, CA 94402
United States

Phone: +1 907-416-3002

Email: connect@xpeers.shop

We will make reasonable efforts to respond to privacy-related inquiries in accordance with applicable law.

Last Updated: September 21, 2026