Terms of Service

Effective Date: September 18, 2025

Welcome to XPEERS INC. These Terms of Service (“Terms”) govern your access to and use of https://xpeers.shop/ (the “Website”) and your purchase of products from XPEERS INC.

By accessing or using our Website, placing an order, or purchasing products from us, you agree to be bound by these Terms. If you do not agree with these Terms, please do not use our Website or services.

1. About XPEERS INC

The Website is operated by XPEERS INC.

Business Name: XPEERS INC

Address:
1700 S Amphlett Blvd Ste 205
San Mateo, CA 94402
United States

Phone: +1 907-416-3002

Email: connect@xpeers.shop

XPEERS INC operates an online store offering rugs, carpets, blankets, throws, and other home textile and home comfort products.

2. Use of Our Website

You agree to use our Website only for lawful purposes and in accordance with these Terms.

You agree not to:

Use the Website for any unlawful purpose.
Attempt to gain unauthorized access to our systems.
Interfere with the operation or security of the Website.
Introduce viruses, malware, or other harmful code.
Use automated systems to improperly access or collect Website content.
Attempt to copy, reproduce, or exploit Website content without authorization.
Submit false, misleading, or fraudulent information.
Use another person’s account or payment information without authorization.
Engage in activity that could damage XPEERS INC, our customers, or our service providers.

We reserve the right to restrict or terminate access to the Website where reasonably necessary to protect our Website, customers, business, or legal rights.

3. Product Information

We make reasonable efforts to ensure that product descriptions, images, dimensions, specifications, prices, and other information displayed on the Website are accurate and up to date.

However, minor differences may occur due to:

Screen and monitor settings
Lighting conditions in product photography
Manufacturing variations
Material characteristics
Different batches of products
Measurement methods

Actual colors may appear slightly different depending on your device or display settings.

Product dimensions and specifications should be reviewed carefully before placing an order.

4. Product Availability

Product availability may change without notice.

We reserve the right to:

Limit quantities available for purchase.
Discontinue products.
Change product specifications.
Correct product information or pricing errors.
Cancel orders where a product is unavailable.

If we are unable to fulfill an order that you have already placed, we will make reasonable efforts to notify you and provide an appropriate resolution, which may include a refund of the affected amount.

5. Pricing and Payment

All prices displayed on the Website are subject to change without prior notice.

The price charged for your order will generally be the price displayed at the time your order is submitted, subject to correction of obvious pricing or technical errors.

Applicable shipping charges, taxes, duties, or other fees may be added where applicable.

Payment must be successfully authorized before an order can be processed.

We may use third-party payment processors to securely process transactions. Your payment information may be subject to the privacy policy and terms of the applicable payment provider.

6. Order Acceptance

Submitting an order through our Website does not necessarily guarantee that the order will be accepted.

We reserve the right to review and refuse or cancel an order where reasonably necessary, including in situations involving:

Product availability issues
Pricing or listing errors
Suspected fraudulent activity
Unauthorized payment activity
Incorrect shipping information
Unusually large or suspicious orders
Violation of these Terms

If an order is cancelled after payment has been received, we will provide an appropriate refund for the cancelled portion of the order.

7. Shipping

Orders are shipped to the address provided by the customer during checkout.

Customers are responsible for providing accurate and complete shipping information.

We are not responsible for delays or delivery problems caused by:

Incorrect or incomplete addresses
Customer-requested delivery changes
Carrier delays
Severe weather
Natural disasters
Customs procedures
Government restrictions
Public emergencies
Other circumstances outside our reasonable control

Estimated shipping times are estimates rather than guaranteed delivery dates unless expressly stated otherwise.

For additional information, please review our Shipping Policy.

8. International Orders

Customers located outside the United States may be responsible for applicable customs duties, import taxes, VAT, brokerage fees, or other charges imposed by the destination country.

Such charges are generally the responsibility of the customer unless otherwise stated during checkout.

Customs procedures may also cause delays that are outside our control.

Customers are responsible for ensuring that ordered products can legally be imported into their destination country.

9. Returns and Refunds

We want customers to have a positive shopping experience.

Returns, exchanges, and refunds are subject to the conditions described in our Return & Refund Policy.

Customers should review the Return & Refund Policy before placing an order.

Depending on the circumstances, eligibility may depend on:

The condition of the product
The time elapsed since delivery
Whether the product has been used
Whether the product has been washed or altered
Whether the item was damaged after delivery
Whether the product was custom-made or otherwise excluded from returns

Nothing in these Terms is intended to limit any consumer rights that cannot legally be excluded or waived.

10. Damaged or Incorrect Orders

If your order arrives damaged, defective, or materially different from the product ordered, please contact us as soon as reasonably possible.

Please provide:

Your order number
Your name
A description of the issue
Photographs or other relevant evidence where appropriate

We will review the situation and determine an appropriate resolution in accordance with our applicable policies and consumer protection requirements.

11. Customer Accounts

Certain Website features may allow customers to create an account.

You are responsible for:

Providing accurate information
Maintaining the confidentiality of your login credentials
Keeping your account information up to date
Notifying us of unauthorized account activity

You are responsible for activities conducted through your account unless caused by circumstances outside your reasonable control.

We reserve the right to suspend or terminate an account where reasonably necessary to prevent fraud, abuse, security threats, or violations of these Terms.

12. Intellectual Property

Unless otherwise stated, all content on the Website is owned by or licensed to XPEERS INC.

This may include:

Logos
Brand names
Product photographs
Graphics
Website design
Text
Product descriptions
Page layouts
Icons
Videos
Software
Other Website materials

You may access and use Website content for personal, non-commercial shopping purposes.

You may not reproduce, distribute, modify, publish, sell, license, or commercially exploit Website content without prior written permission from XPEERS INC.

13. User Reviews and Submitted Content

If you submit reviews, photographs, comments, feedback, or other content to XPEERS INC, you represent that you have the right to submit that content.

You agree not to submit content that:

Is false or misleading
Violates another person’s rights
Contains unlawful material
Contains harmful software
Is abusive, threatening, or defamatory
Infringes intellectual property rights
Contains confidential personal information belonging to another person

By submitting content, you grant XPEERS INC a non-exclusive, worldwide, royalty-free right to use, reproduce, display, and distribute the content in connection with our business and marketing, subject to applicable law.

We reserve the right to remove content that violates these Terms or applicable law.

14. Third-Party Services

Our Website may use third-party services for functions such as:

Payment processing
Shipping
Website hosting
Analytics
Advertising
Email communications
Customer support
Fraud prevention

Third-party services may have their own terms and privacy policies.

XPEERS INC is not responsible for the independent policies or practices of third-party service providers, except to the extent required by applicable law.

15. Links to Third-Party Websites

Our Website may contain links to third-party websites.

These links may be provided for convenience or informational purposes.

XPEERS INC does not control third-party websites and is not responsible for their content, availability, privacy practices, security, or terms.

You should review the applicable policies before using third-party websites.

16. Disclaimer

To the maximum extent permitted by applicable law, the Website and its content are provided for general shopping and informational purposes.

We make reasonable efforts to keep the Website accurate and operational, but we do not guarantee that:

The Website will always be available.
The Website will be free from errors.
Product information will always be completely current.
The Website will be free from interruptions or technical problems.
All products will always be available.

Nothing in these Terms excludes or limits warranties, rights, or remedies that cannot legally be excluded or limited under applicable law.

17. Limitation of Liability

To the maximum extent permitted by applicable law, XPEERS INC and its affiliates, employees, service providers, and representatives will not be liable for indirect, incidental, special, consequential, or punitive damages arising from the use of the Website or purchase of products, except where such limitation is prohibited by law.

Nothing in these Terms limits liability that cannot legally be limited or excluded under applicable law.

18. Indemnification

To the extent permitted by applicable law, you agree to defend, indemnify, and hold harmless XPEERS INC and its affiliates, employees, service providers, and representatives from claims, liabilities, damages, losses, and expenses arising from:

Your violation of these Terms
Your misuse of the Website
Your violation of applicable laws
Your infringement of another person’s rights
Your unauthorized use of Website content

This provision applies only to the extent permitted by applicable law.

19. Force Majeure

XPEERS INC will not be responsible for delays or failures caused by circumstances beyond our reasonable control.

Such circumstances may include:

Natural disasters
Severe weather
Fire
Flood
Epidemics or pandemics
War
Terrorism
Government actions
Labor disruptions
Transportation disruptions
Internet or telecommunications failures
Supply chain interruptions
Other events beyond our reasonable control

We will make reasonable efforts to resume affected services when circumstances permit.

20. Privacy

Your use of the Website is also subject to our Privacy Policy.

Our Privacy Policy explains how we collect, use, disclose, and protect personal information.

Please review our Privacy Policy before using the Website.

21. Changes to These Terms

XPEERS INC may update these Terms from time to time.

When changes are made, we will update the Effective Date displayed at the beginning of this page.

Your continued use of the Website after updated Terms are posted may constitute acceptance of the revised Terms to the extent permitted by applicable law.

We encourage you to review this page periodically.

22. Governing Law

These Terms will be interpreted and governed by applicable laws, subject to any mandatory consumer protection rights that apply to you.

Nothing in these Terms is intended to deprive consumers of mandatory rights or protections provided by the laws of their place of residence.

23. Severability

If any provision of these Terms is determined to be invalid, unlawful, or unenforceable, that provision will be interpreted or modified to the extent necessary to make it enforceable, where legally permitted.

The remaining provisions will continue in effect.

24. Entire Agreement

These Terms, together with our Privacy Policy, Return & Refund Policy, Shipping Policy, and other applicable policies published on the Website, constitute the terms governing your use of our Website and purchase of our products.

If there is a conflict between these Terms and a specific policy relating to a particular transaction, the specific policy may apply to the extent permitted by applicable law.

25. Contact Us

If you have questions about these Terms or our services, please contact us.

XPEERS INC

Website: https://xpeers.shop/

Address:
1700 S Amphlett Blvd Ste 205
San Mateo, CA 94402
United States

Phone: +1 907-416-3002

Email: connect@xpeers.shop

We will make reasonable efforts to respond to customer inquiries in a timely manner.

Last Updated: September 21, 2026